Agents

To ensure we offer an efficient reservations process Selous Safari Company solely works with the
trade. With this mind if you are a direct guest we recommend you contact your preferred tour operator and they can book your stay at our properties for you. If you would like us to recommend an African specialist please email reservations@selous.com and we can suggest a preferred operator in your area.

This section allows agents to access our live availability calendar as well as useful downloadable information about our camps and booking procedure. Selous Safari Company is not a tour operator however we are happy to book flights and transfers to our camps, travel around Dar es Salaam and overnight stays in Dar es Salam.

If you would like to download high res images of our camps for your marketing initiatives please visit our dropbox

Check Availability

ResRequest is our online reservations system that enables you to check availability – there is no longer a requirement for a login simply click the link below. If you have any problems accessing the system please contact the reservations department.
Availability Calendar

Rates & Specials

To receive rates please contact our Reservations Manager, Festus Njogoro Festus@selous.com or Rachel Reuban rachel@selous.com or our Marketing Manager, Anita Powell marketing@selous.com.  All our specials, terms and conditions are listed on our rates.  Please read them carefully and if you have any questions please do not hesitate to contact us.

Scheduled Flights & Charters

Our preferred supplier is Coastal Aviation and our reservations team is happy to quote both scheduled and charter flights for your guests.

Travel to Ras Kutani

If you book with us Selous Safari Company offers a 15% discount on the 10 minute charter flight from Dar es Salaam to Ras Kutani.  This flight can be booked any time (no night flights) allowing your guests to travel to their next destination or international flights with ease. Contact our res team for flight times & prices.

Alternatively we can book a car transfer for your guests. The drive takes approximately 90 - 120 mins from Dar es Salaam international airport to Ras Kutani. Please note we only make these transfers in daylight hours. Dar es salaam traffic can be very chaotic and congested at rush hour times so please try and avoid where possible. For costs for the Ras Kutani road transfer and other applicable road transfer see the below for full details.
Road Transfers

Dar es Salaam Hotels

We are happy to book overnight accommodation for your guests in Dar es Salaam.  Please contact the reservations department and we can quote you a room at the hotel of your choice or we can also makes accommodations suggestions which would be suitable to your guests.

Private Vehicles

We have one vehicle per bush camp dedicated for private hire (agents are able to see if its available through our Check Availability facility). The cost is $300 + VAT per day. Please note that in Jongomero a group of 4 pax and in Siwandu a group of 6 pax will automatically receive a private vehicle. 
Book Private Vehicles

Booking Procedure Provisional Booking

After consulting with the Availability calendar, please email the reservations department with as much information as possible, including flight and hotel options, ages of guests, number of tents required, dates etc to make a provisional booking. Please note we do not take block bookings during high season – if you have a special request please speak to your reservations consultant.

After contacting us you will receive a reservations summary via email and we will hold provisional bookings for 7 days.  We will then follow up with you before date of expiry and if you need more time
please let us know and we will be as flexible as possible. If we do not hear from you after 7 days we will release the booking.

Booking Procedure Provisional Booking

Once we have written confirmation from you we will send you a reservations summary with the
confirmed status. Please note by confirming you are agreeing to our Terms & Conditions. At this stage we require the following confirmed information.

  • Guests full names
  • Amount of people
  • Group composition: adults, children (ages are very important)
  • Twin or double rooms
  • Arrival and departure: details: time, flights etc
  • Confirmation of optional extras such as drinks supplement or private vehicles
  • Special information like dietary requirements, honeymooners, birthday, special requests etc
Deposit

After confirmation you will need to pay the 20% deposit within 10 days. However we do understand that you might have fixed dates for transferring money and that this can take some time. So we will send you a reminder if you do not pay after 10 days. We will then give you a subsequent 7 days to pay. But if we do not receive the deposit after this period we have the right to release the booking.

Acc name: Jongomero Camp Ltd 
USD Acc no: 011105012671
National Bank of Commerce Ltd - Corporate Branch
Swift: NLCBTZTX
Sort Code: 67151107
Dar es Salaam, Tanzania

USD Correspondent Bank
Standard Chartered Bank
New York, NY US
Swift: SCBLUS33

Balance

The balance needs to be paid 30 days before the guest arrives, or 60 days before arrival when it is a group booking of 3 tents or more. If we do not receive the balance we will send you a reminder and
give you another 7 days to pay. But if we do not receive the balance after this period we will cancel your booking.

Please note that we will follow the above procedure as unfortunately we have experienced that agents with good intentions did not pay their bills while their guests had stayed at our camps.  If you have any
questions about the above procedure please contact our reservations manager Festus at Festus@selous.com and he will try to assist wherever possible.

Useful Contacts
Reservations Department

To make an enquiry, receive a quote, make a provisional booking or receive rates please contact us via
email reservations@selous.com or phone +255 (0) 22 212 8485 or contact your preferred reservations consultant.

Festus Njogoro, Reservations Manager
festus@selous.com

Annemiriam Mkilindi, Senior Reservations Consultant
annemiriam@selous.com

Rachel Reuben, Reservations Consultant
reservations@selous.com

Office hours

Mon – Fri 8am – 5pm (local time) 5am – 2pm (GMT)
Sat 9am – 12pm (local time) 5am – 9am (GMT)

If you have an emergency outside office hours please call +255 (0)782 069 416.

Marketing & PR Department

For all marketing information, FAM trip requests or PR and competition enquiries please contact Anita Powell, Marketing & PR Manager marketing@selous.com.

Download the Selous Safari Company Powerpoint Presentation Book to send to clients.
Presentation Book